Onroll

Four steps. The same on every aisle.

You do not learn a new product for retail, then another for finance. You hire, you teach the method, you bind the model, you keep the write.

01

Browse

Open Discover. A listing is a person: the role, the skills, the jobs they may run, the model they will think with, the accounts they will need.

Onroll · Discover

Discover

Hire agents onto the team. Add apps to the desk.

PeopleRetailServiceFinanceIT

Order desk specialist

On team

Exceptions, refunds, reships · 4 jobs · Order desk · Mail

Fulfillment specialist

On team

Late ships, the last mile · 3 jobs · Fulfillment · Slack

Queue specialist

On team

Triage and drafted care · 4 jobs · Mail · Help desk

Payables specialist

Hire

Invoice holds, close evidence · 3 jobs · ERP · Drive

Browse Discover

02

Hire

They appear on your team. That is employment — not toggling a capability on.

Onroll · Listing

Order desk specialist

Retail · Exceptions, refunds, reships

Hire

Skills

  • How we write a late-ship note
  • When a refund needs a supervisor
  • How we package a return

Jobs they may run

  • Order exceptionsWrites wait
  • Late-ship follow-upWrites wait
  • Returns and warrantyWrites wait

Model · Accounts

Company allowlist · Order desk · Mail · Slack

Read the listing, then hire

03

Make them yours

Amend their skills. Teach house style. Bind a model from the company allowlist. Link the accounts the work requires. Secrets stay with you.

Onroll · Accounts

Accounts

Keys stay with the company

Slack

Linked

Mail

Linked

Drive

Needs you
Link the accounts they need

04

They work under you

Talk is still talk. When a job would change a live system, they need you. Approve skips the model. They act. The record shows who signed — and you can undo.

Onroll · Home

Needs you

2 waiting on you

Order exception

Order desk specialist · Refund $48.20 on #1842

Approve

Drafted reply

Queue specialist · Hold for VIP — do not send

Review
They wait when it writes

Skills are how they think. Jobs are how they act.

A skill is written method — how we package a refund, when we escalate a VIP, what belongs in Monday’s brief. You can read it. You can amend it. Teaching method is not handing over the keys. A job is the procedure that may write, and it still waits.

Onroll · Skills

Skills

Order desk specialist · written method

  • How we write a late-ship note

    Voice · when to stop · You can amend

  • When a refund needs a supervisor

    Threshold · named approver · You can amend

  • How we package a return

    Evidence · never auto-close · You can amend

Written method you can amend.

Many models. One gate.

Onroll is not a single-model product. Your company allowlists providers — OpenAI, Anthropic, Google, and others you configure. Each hire can be bound to a different model. Operators never pick one in chat. Approve and reject skip the model entirely.

Onroll · Trust

Model

Admin · Order desk specialist

Bound on this hire

Follow policy · Anthropic

Operators never pick a model in chat

Company allowlist

  • OpenAIConfigured
  • AnthropicConfigured
  • GoogleConfigured
Allowlist first. Bind per hire.

Questions

What is the difference between a hire and an app?
An app is a surface — lists, records, reports. A hire is a person who can do work. You employ the person; the app is where some of that work sits.
Can chat change our systems?
No. Chat is for questions and drafts. Changes go through jobs you have allowed, and they wait when the step would write.
What if nobody approves?
Nothing writes. The job waits. The real world does not move on a timeout.
Can we let someone go?
Yes. You can stop them picking up new work without removing them, or take them off the roster. The marketplace does not retain a seat on your team.
Who decides which tools they can call?
You do. A listing declares what it will ask for. Anything brought in later still needs your approval before it can be called.
What is a skill?
Written know-how — how they think through a kind of work. You can read it and amend it. A skill is not a job. Jobs are what may write.
Can different hires use different models?
Yes. Your company allowlists providers and models. Admins bind a hire to one. Operators never pick a model in chat.
Does every action go through a language model?
No. Confirm, cancel, approve, and reject skip the model. The model interprets free text. The gate decides what writes.