Tickets, tools, access reviews
Hire agents for IT
IT is tickets and change. Hire people who may draft and checklist — including intake of a new tool server, where each tool is approved before the team can call it.
Onroll · Listing
Access reviewer
IT · Joiners, leavers, change windows
Skills
- How we rank a ticket
- How we run a joiner checklist
- When a new tool stays off
Jobs they may run
- Ticket triageWrites wait
- Access reviewsWrites wait
- Vendor or internal tool intakeWrites wait
Model · Accounts
Company allowlist · Ticketing · IdP
People
Who you hire here
Access reviewerJoiners, leavers, change windows
Skills
How they think
Written method. You can read it and amend it. A skill is not a write.
How we rank a ticketDraft first. Closing is a write.
How we run a joiner checklistWhat IT must still sign.
When a new tool stays offEach tool on a server is approved before anyone can call it.
Jobs
What they may run
Each is work with a start and a finish. Writes wait.
Ticket triageRank and draft. Sending or closing is a write.
Access reviewsJoiner and leaver checklists that wait for IT.
Vendor or internal tool intakeApprove each tool on a server before the team can call it.
Change windowsPropose the write. Wait.
Accounts
What they typically ask to link
Ticketing
IdP
Slack
Mail
Answers
Ask Onroll
How it hires, which jobs they may run, and who keeps the write.